Official Document

Privacy Policy of luxo55 – Your Data Protected

Luxo55 respects your privacy. Here you'll find a clear explanation of what data we collect, why we collect it, how it's used, and what your rights are as a data subject — all in full compliance with the LGPD (Law No. 13.709/2018).

Last updated: January 1, 2026  ·  Version 3.1
LGPDLaw No. 13,709/2018
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0Sale of data to third parties
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What This Policy Covers at Luxo55

This document explains how Luxo55 handles player information — from collection to disposal — and the tools available to you to control your data.

What Data We Collect

Full name, CPF, email address, physical address, login credentials, and payment details such as Pix key and card information. We collect only what is necessary to operate the platform securely and meet legal obligations in Brazil.

Section 2
How We Use Your Information

Your data is used for identity verification (KYC), Pix and payment processing, customer support, fraud prevention, and account-related communications at Luxo55. Nothing beyond that without your consent.

Section 3
Third-Party Sharing

Luxo55 does not sell or rent player data. We share information only with service providers essential to the platform's operation, such as payment processors and regulatory auditors, always under confidentiality agreements.

Section 4
Your Data Security

All data is transmitted with 256-bit SSL encryption. We store information on servers with strict access controls, multi-factor authentication, and continuous security monitoring – the same standard used by major Brazilian banks.

Section 6
Your Rights as a Data Subject

Under the LGPD, you have the right to access, correct, delete, port, and withdraw consent for your data at Luxo55. Simply contact our support team via live chat or email at suporte@luxo55.best to exercise any of these rights.

Section 8
Cookies and Tracking

Luxo55 uses essential cookies to keep the platform running, performance cookies for optimization, and preference cookies to personalize your experience. You can manage your preferences at any time in your browser settings.

Section 7
Section 1
Who is the Data Controller

The luxo55, operated under the domain luxo55.best, is the controller of personal data collected from players and visitors to the platform, pursuant to Article 5, Item VI, of the General Data Protection Law (LGPD – Law No. 13.709/2018).

As the data controller, luxo55 is responsible for making decisions regarding the processing of personal data: defining the purposes for which data is collected, how it is stored, how long it is retained, and with whom it may be shared. All such decisions are made in accordance with the legal bases set out in the LGPD and in respect of data subjects' rights.

To contact the data protection officer (DPO) of luxo55, use the email suporte@luxo55.best with the subject line "LGPD – Data Protection". Our team responds within 15 business days, in accordance with the legal deadlines set out in the LGPD.

This Privacy Policy applies to all registered players, website visitors, and anyone whose data is processed by luxo55 arising from the use of the platform or the services offered.

Section 2
What Data We Collect

The luxo55 collects only the data necessary to deliver its services with quality and security. Below are the categories of information we process:

Category Data Collected Collection Point
Identification Full name, CPF, date of birth, gender Registration
Contact Email, mobile number, full address Registration
Documents RG, CNH or passport, proof of address KYC Verification
Financial Pix key, card details (tokenized), deposit and withdrawal history in BRL Transactions
Access and Use IP address, device type, browser, access logs, betting history Platform usage
Communications Support conversations via chat, email, and WhatsApp (VIP members) Support interactions

The luxo55 does not collect sensitive data such as racial or ethnic origin, religious beliefs, health information, or biometric data, except where required by specific legislation or applicable regulatory processes. Credit and debit card data is processed in tokenized form, with full card numbers never stored on Luxo55's servers.

The luxo55 does not intentionally collect data from anyone under 18. If we determine that an account was created by a minor, the data will be deleted immediately. See Section 9 for more details.

Section 3
How and Why We Use Your Data

The luxo55 processes your personal data based on the following purposes and legal grounds under the LGPD:

  • Contract performance: create and manage your account, process deposits via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED transfer, process withdrawals, and credit winnings.
  • Identity verification (KYC): confirm that you are who you say you are, ensuring compliance with anti-fraud and anti-money laundering (AML) regulations applicable to the Brazilian market.
  • Security and fraud prevention: detect multiple accounts, bot usage, money laundering attempts, or any activity that violates Luxo55's Terms and Conditions.
  • Customer support: respond to your inquiries, resolve account issues, and process self-exclusion and responsible gambling requests.
  • Account communications: send notifications about transactions, security updates, and changes to Luxo55's Terms and Conditions and Privacy Policy.
  • Promotional communications: send offers, bonuses, and news from Luxo55 – only with your express consent, which can be withdrawn at any time.
  • Legal obligations: comply with determinations from Brazilian regulatory and judicial authorities, including the Banco Central do Brasil and the Receita Federal, as required by applicable law.
  • Platform improvement: analyze usage patterns to enhance the player experience, fix technical issues, and develop new features at Luxo55.

The luxo55 does not use your data to build behavioral profiles for sale to external advertisers, nor for automated decisions that produce significant legal effects without the possibility of human review.

Section 4
Data Sharing with Third Parties

The luxo55 does not sell, rent, transfer, or otherwise commercialize players' personal data with third parties for advertising or commercial purposes. Data sharing takes place only in the situations described below, always under confidentiality and data protection agreements signed with partners:

  • Payment processors: the data required to process Pix, boleto bancário, credit and debit cards, PicPay, Mercado Pago, and TED is shared with the respective processors (such as partner banking institutions, Nubank, Itaú, Bradesco, Banco do Brasil) solely to complete the requested transactions.
  • Game providers: your username and betting history may be shared with providers such as Pragmatic Play and Evolution strictly for RTP auditing and technical dispute resolution, with no complete financial information included.
  • Identity verification services: documents submitted for KYC are processed by certified verification services operating under confidentiality agreements with Luxo55.
  • Competent authorities: Luxo55 may disclose personal data when legally required to do so by a court order, regulatory determination, or competent Brazilian administrative authority. In such cases, we provide only the minimum information necessary to fulfill the legal request.
  • Auditors and consultants: external professionals engaged for security audits, LGPD compliance reviews, or technical assessments may have limited, controlled access to data, under contractual confidentiality obligations.

All third parties with whom luxo55 shares personal data are contractually required to handle that information with the same level of protection demanded by this Policy and the LGPD. Luxo55 periodically monitors compliance with these obligations.

International transfer: when data needs to be processed on servers located outside Brazil, Luxo55 ensures that the destination country offers an adequate level of protection or that standard contractual clauses approved by the ANPD are in place, in accordance with Article 33 of the LGPD.

Section 5
Data Retention and Deletion

The luxo55 retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal obligations. Retention periods vary depending on the data category and the legal basis for processing:

  • Registration and identity data (KYC): retained for the entire duration of the account and for at least 5 years after account closure, in accordance with anti-money laundering legislation (Law No. 9.613/1998) and Banco Central regulations.
  • Access logs: retained for 6 months as required by the Marco Civil da Internet (Law No. 12.965/2014), and may be extended by court order.
  • Financial transaction history: retained for 5 years for tax and regulatory compliance purposes, calculated from the date of each transaction.
  • Support communications: retained for 2 years after the support session is closed, for internal audit purposes and to protect luxo55 in the event of any disputes.
  • Marketing data (with consent): retained for as long as consent remains active. Upon withdrawal, deleted within 30 days.

Once the legally required retention periods have expired, the luxo55 securely deletes or anonymizes data, making it impossible to link the information to any identifiable individual. Early deletion requests will be fulfilled when they do not conflict with legal retention obligations — in such cases, we will inform you of the applicable minimum retention period.

Section 6
Information Security

Protecting player data is an operational priority for luxo55. We have implemented robust technical and organizational measures to prevent unauthorized access, loss, alteration, or improper disclosure of personal information:

  • 256-bit SSL encryption: all communication between your device and luxo55's servers is protected with 256-bit encryption, the same standard used by Brazil's largest banks, including Itaú, Bradesco, and Banco do Brasil.
  • Secure storage: sensitive data is stored on servers with tiered access controls, multi-factor authentication for administrators, and real-time intrusion monitoring.
  • Financial data tokenization: credit and debit card numbers are never stored in plain text on Luxo55's servers – they are replaced by cryptographic tokens generated by certified payment processors.
  • Penetration testing: Luxo55 conducts periodic security tests carried out by independent specialists to identify and fix vulnerabilities before they can be exploited.
  • Incident response plan: in the event of a security incident that may affect players' data, Luxo55 will notify the affected data subjects and the National Data Protection Authority (ANPD) within the timeframes set out in the LGPD.

For additional protection of your account at luxo55, we recommend using a strong, unique password, never sharing your login credentials, and enabling two-factor authentication in your profile settings. luxo55 will never ask for your password via email, chat, or phone.

If you suspect that your account has been accessed by a third party, contact luxo55 via live chat. Our team can block access and begin account recovery in under 5 minutes.

Section 7
Cookies and Similar Technologies

The luxo55 uses cookies and similar technologies to ensure the platform runs correctly, enhance the player experience, and analyze service performance. We believe transparency about cookie use is a core part of any honest privacy policy.

You can manage and disable optional cookies at any time in your browser settings (Chrome, Firefox, Safari, etc.). Disabling essential cookies may affect the functionality of luxo55. The platform does not use third-party cookies for external advertising tracking.

Section 8
Your Rights as a Data Subject

The LGPD (Law No. 13.709/2018) guarantees you, as the data subject whose information is processed by luxo55, a set of rights that can be exercised at any time, free of charge and without the need for justification:

Right of Access

Request a complete copy of all personal data Luxo55 holds about you, including the purposes for which it is used and the parties with whom it has been shared.

Right of Correction

Request the update or correction of incomplete, inaccurate, or outdated data. Luxo55 will process the change within 15 business days after identity verification.

Right to Deletion

Request the deletion of data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted early — we will inform you of the applicable minimum retention period.

Right to Data Portability

Request your data in a structured, interoperable format for transfer to another controller, in accordance with ANPD regulations. Available for data processed on the basis of consent or contract.

Right to Withdraw Consent

Withdraw your consent for data processing based on that legal ground at any time. Withdrawal does not affect any processing carried out prior to the request.

Right to Information

Request information about the possibility of not providing certain data and the consequences of that decision for your use of Luxo55's services, as set out in Article 18 of the LGPD.

To exercise any of these rights, please contact luxo55 by email suporte@luxo55.best with the subject line "LGPD – [name of right requested]", or via live chat available 24 hours a day. We will respond within 15 business days, after verifying your identity to prevent misuse of requests.

If you believe that luxo55 has not adequately handled a request related to your data, you may file a complaint with the National Data Protection Authority (ANPD), pursuant to Article 18, §1 of the LGPD.

Section 9
Minors' Data

The luxo55 is an adult entertainment platform intended exclusively for individuals aged 18 and over. We do not intentionally collect, process, or store personal data from anyone under 18.

At the time of registration, the player expressly confirms they are 18 years of age or older. The luxo55 uses verification systems that cross-reference the information provided against external databases to confirm legal age, as part of the standard KYC process.

If we determine that an account was created by someone under 18 – whether through a report, document inconsistencies, or any other means – the following measures will be taken immediately:

  • Immediate and permanent account block.
  • Deletion of all collected personal data, subject only to legally mandated retention periods for regulatory compliance purposes.
  • Refund of deposits made, with no payment of winnings earned during the period of improper platform use.
  • Reports to competent authorities when required by Brazilian law.

Legal guardians who identify that a minor has accessed the luxo55 should contact us immediately at suporte@luxo55.best so that appropriate action can be taken.

Section 10
Updates to This Privacy Policy

The luxo55 may update this Privacy Policy periodically to reflect changes in services, applicable legislation, or data processing practices. The date of the last revision is always published at the top of this page.

When updates are material — such as changes to data processing purposes, new third-party sharing arrangements, or modifications to your rights — luxo55 will send an email notification to all registered players and display a prominent notice on the platform at least 15 days in advance before the new version takes effect.

Continued use of the platform after the new version's effective date constitutes acceptance of the changes. If you disagree with the changes, you may request account closure before the effective date, following the procedures described in the Terms and Conditions of luxo55.

Previous versions of this Policy are available upon request at suporte@luxo55.best, for reference and comparison with the current version.

This is version 3.1 of the Privacy Policy of luxo55, effective January 1, 2026. Questions about any part of this Policy may be sent to suporte@luxo55.best with the subject line "Privacy Policy – Question". We respond in Portuguese within 2 business days.

Luxo55 processes all personal data in compliance with the LGPD (Law No. 13,709/2018). All communications are protected with 256-bit SSL encryption. Your data is never sold. To exercise your rights or get answers to your questions, visit our Terms and Conditions or reach us by email at suporte@luxo55.best.

Privacy Questions at luxo55

The most common questions we receive about how luxo55 handles player data.

No. Luxo55 does not sell, rent, transfer, or otherwise commercialize players' personal data with third parties for any commercial or advertising purposes. We share data only with essential operational partners – such as payment processors (Pix, boleto, card) and identity verification services – and only to the extent necessary to deliver the contracted services, always under confidentiality agreements. Any sharing beyond this is described in Section 4 of this Policy.

You can request the deletion of your data by emailing suporte@luxo55.best with the subject line "LGPD – Data Deletion" or via live chat. We will respond within 15 business days after verifying your identity. Please note: data retained to meet legal obligations (such as financial transaction history, which Brazilian anti-fraud and tax regulations require to be kept for 5 years) cannot be deleted ahead of schedule. In such cases, we will inform you of the minimum retention period and delete the data as soon as legally permitted.

Yes, but only when legally required. luxo55 may share personal data with Brazilian government, law enforcement, or judicial authorities upon a legal order, court ruling, or request from a competent administrative authority. In such cases, we provide only the minimum information necessary to fulfill the request. luxo55 does not share data with authorities without an adequate legal basis and, where possible and permitted by law, notifies the affected data subject.

luxo55 stores your Pix key to speed up future withdrawals, but only the identifier itself (email, CPF, or random key) — never your full banking details. Credit and debit card numbers are processed in tokenized form by our partner payment processors: luxo55 never stores your full card number on its servers. This means that even in the event of a security breach on luxo55's systems, your complete card data would remain protected by the tokenization applied by certified processors.

Yes. This is your right of access under Article 18, Section II of the LGPD. Send an email to suporte@luxo55.best with the subject line "LGPD – Access to My Data", including your full name and registered CPF. After verifying your identity, luxo55 will send a full report of the data it holds about you, including the purposes of use, applicable legal bases, and the third parties with whom it was shared. The response deadline is up to 15 business days, as required by the LGPD.

At Luxo55, Your Privacy Matters as Much as Your Fun

256-bit SSL encryption, LGPD compliance, zero data selling, and 24/7 support in Portuguese. Create your luxo55 account knowing your information is in safe hands.

By creating your account, you confirm that you are 18 or older and agree to our Terms and Conditions and this Privacy Policy. Visit our Responsible Gambling before playing.

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